All purchases carried out on the website www.ferplast.co.uk are covered by our warranty, applicable in situations where the product does not comply with the contract of sale. In the event of product defects, the guarantee allows you to get the product restored to conformity at no extra cost, either by repair, replacement, a reduction in price or termination of the contract. The guarantee does not cover any use of goods that do not comply with the seller/manufacturer’s own standards. Any complaint must be accompanied by proof of purchase issued by the retailer and/or proof of payment.